Privacy Policy

Effective Date: 01 January 2025

Memory Labs Ltd. (“Memory Labs,” “we,” “our,” or “us”) respects your privacy. This notice explains what personal data we collect, how we use and protect it, and the choices you have.

1 About This Policy

Memory Labs Ltd. (“Memory Labs,” “we,” “our,” or “us”) operates the website memory-labs.ai and related applications (the “Services”). This notice explains what personal data we collect, how we use and protect it, and your choices. Memory Labs complies with the data-protection laws that apply in the jurisdictions where we handle personal data.

2 What “Personal Data” Means

“Personal data” is any information—whether true or not—about a living individual who can be identified either from that information alone or in combination with other information to which Memory Labs has access.

3 Personal Data We Collect

We may request and receive:

  • Contact details (name, postal address, e-mail, telephone)
  • Account credentials (username, password)
  • Optional demographic or preference data (date of birth, occupation, interests)

Some Services may not function if optional fields are left blank.

4 How We Use Personal Data

We use personal data only for the following purposes (or as otherwise permitted by law):

  1. Providing, operating, and supporting the Services
  2. Responding to inquiries and customer-support requests
  3. Notifying you of new or updated products, features, or promotions
  4. Verifying eligibility for members-only features
  5. Diagnosing and resolving technical issues
  6. Conducting analytics, research, and product development
  7. Reviewing member-generated content when we reasonably believe our Terms of Service may have been—or may soon be—breached
  8. Compiling internal reports that help us understand and improve the Services

5 Delegating Data Handling (Sub-processors)

Memory Labs may delegate all or part of the handling of personal data to trusted third-party service providers (“sub-processors”) when necessary for the purposes above. In such cases Memory Labs will specify the security measures required of the sub-processor and will exercise appropriate supervision.

6 Limits on Use and Disclosure

We do not sell personal data. We will disclose or use it outside the purposes stated above only when required or permitted by applicable law, necessary to protect life or property, or to cooperate with authorities.

7 Management of Personal Data (Security Measures)

Memory Labs has taken all reasonable security measures to protect personal data and to ensure it is used in accordance with user intent. Personal data is stored in secure environments inaccessible to the public. Memory Labs may, from time to time, copy and store data to restore its facilities in the event of a failure. Extreme care is taken to prevent loss, misuse, unauthorised access, alteration, or destruction of data.

8 Access and Correction

You may request access to, or correction of, your personal data by contacting the address below. We will respond promptly unless an exemption applies (e.g., disclosure would unreasonably impact another individual’s rights or is prohibited by law).

9 Cookies and Similar Technologies

memory-labs.ai uses cookies to remember preferences, personalise content, and measure the effectiveness of features and advertising. Most browsers allow you to refuse cookies or receive a warning before a cookie is stored. Disabling cookies may affect site functionality. Aggregate statistics derived from cookies do not identify individuals.

10 Advertising Cookies & Web Beacons

Third-party ad networks may set their own cookies on our site; you may opt out via your browser settings. We may also use web beacons to gauge usage or campaign performance; they are not linked to personally identifying information.

11 Indemnification

Memory Labs is not liable for disclosures you make yourself—e.g., by using the Services to share personal data publicly.

12 Changes to This Policy

We may revise this Privacy Policy at any time. If changes are material, we will post a notice on memory-labs.ai and update the “Effective Date.” Continued use of the Services after changes take effect constitutes acceptance of the revised policy.

13 Contact / Data-Protection Officer

Questions, requests, or complaints about this policy or your personal data should be directed to our Data-Protection Officer:

E-mail: info@memory-labs.ai

Memory Labs responds to all privacy-related inquiries in a timely manner.

Last updated: 15 April 2025